Why us?: Best rates

Support

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Highly qualified support specialists

All support staff are required to participate in continuing education programs throughout the year.

24-hours

All-hours availability

Phone and chat support is included.

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No critical issues standard

Unlike other providers, we don’t enforce a threshold for phone support. Admins can call us for help with any issue.

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Obsession with satisfaction

We’ll survey your satisfaction after every call. And we’ll contact you every three months to ask how we can better meet your needs.

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No outsourcing

Unlike many providers, every Intermedia support team member is a direct employee.

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The right technology to speed resolution

Our experts combine brains with brawn— such as screen-sharing tools, connectivity tests for assessing quality of service issues, and even custom-built services that let us configure your computer (so you don’t have to).

Making every interaction count

No matter what size your business...

f.t.vladimir +44 208 089 79 86 general@ybc-voip.com
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